The instructions for configuring the printers on Mac computers is somewhat lengthy, but if followed step-by-step should work every time. If you are not comfortable performing these steps yourself, or if you’d prefer that IT prefer them for you, please stop by our offices (if the printing need is immediate) or should us an email at firstname.lastname@example.org to submit a work order.
Before we install the new printer drivers we want to remove the old printers. To do so open Finder (the smiley face is the finder icon)
At the top of your screen you should a menu that looks like this:
Click on Go, then Applications:
This will open a list of all your applications, click on the system preferences icon:
Next you’ll click on the Printers & Scanners icon:
You should now see a list of printers and scanners that your computer has been configured to use:
If there are any printers in the list that you have in the past used to print to either the office or production printers, select the printer in the left-hand window and then at the bottom of the window click on the minus sign. This will remove the printer from your computer. Some of the names you might see the printers listed under include:
You do not need to remove any other printers – e.g. home printers, campus office printers, liquid check-in printers, etc.
The latest Mac printer drivers for Mac OSX 10.13 can be downloaded here.
Note: Older Mac printer drivers can still be downloaded here.
Once downloaded, double-click on the downloaded file to open it.
You want to double click on the Fiery Printer Driver.pkg file, the following window should open:
Click Continue. You’ll be presented with the user license agreement. At the bottom of the window you will again click the continue button:
If a window pops up saying, “To continue installing the software you must agree to the terms…” click the Agree button. After which you should see the following window:
Click Install at the bottom right of the above window. Another window will pop up asking you for your username and password. This is the same username and password you use when logging into your Mac:
Once you have entered your username and password (it often auto-fills your username, in which case you only need to enter your password), click the Install Software button.
After which the following window will appear:
We want to click Replace.
Once you’ve clicked replace the software will attempt to find the copiers on the network. When it has found them the window should look like this:
If the printers do not appear, click on the Name or IP Address button and then on the Network Discovery button. This forces the software to start over its attempts to find the printers.
Once it has found the printer, click on that has 10.10.10.20 listed under IP, then click Continue. You should be presented with the following window:
In the Printer Name field change the name to “OFFICE”. The Default Queue should be left as print and the Driver Language as English, then click the install button at the bottom left of the window.
Once the install has finished you should see the following window:
If you will be using the OFFICE printer as the default, click on “Set as default” in the above window.
Then click the Add Another Printer button. This will take you back to Step 6. You will then follow the same exact steps as you did for configuring the OFFICE printer except this time you will select the printer with the IP 10.10.10.22 AND set the Printer Name to PRODUCTION. If you will primarily be using the PRODUCTION printer make sure to set it as the default.
Once you have successfully installed both the OFFICE and PRODUCTION buttons click the Finish button and the installer will close.
You can now use either the OFFICE or PRODUCTION printers.
Some folks like to do really fancy things with printers, if you are one of them, there are a few more steps you’ll need to take before the printer is fully configured for you.
The first step is to open the printers & scanners window. In Part 1, Steps 1-4 at the top of this page you’ll find the instructions for doing so.
Now that you have the Printers & Scanners window open, on the left-hand side of the window click on OFFICE. Then in the right hand side of the window click on Options & Supplies. The window that opens will have three buttons at the top: General, Options, and Supply Levels. Click on Options. You should now see a window that looks like this:
Now set the options in the following order:
At the end your options window should look like this:
We will repeat the steps from Step 2 above for configuring the PRODUCTION printer except instead of setting Option Tray LCT to Large LCT we will set it to LCT. Click OK.
Your printers are now configured to support advanced functionality like folding and stapling.